Oath Trust Center
Everything you need to know about security and compliance at Oath
Security Contact:security@oath.med
What You Get with Oath
- HIPAA-compliant clinician tools for licensed care teams.
- Platform access is wrapped in our Terms of Service plus a built-in Business Associate Agreement (BAA), so HIPAA protections apply the moment you sign up.
How We Guard Your Data
- ✅ Privacy first: You own your patient notes and outputs. We only use them to run and improve the service for your organization.
- ✅ Locked down by design: Data stays encrypted in transit and at rest, hosted in US data centers. Real-time audio is never stored, only processed in real-time for transcription.
- ✅ People controls: Every team member completes security training, signs confidentiality agreements, and has the minimum access needed. Offboarding removes access immediately.
- ✅ HIPAA compliant safeguards: We track 90+ security controls using HIPAA and SOC 2 frameworks.
- ✅ Always-on monitoring: Backups run automatically, recovery drills are tested, and app firewalls block common attack paths before they reach you.
- ✅ Vendor transparency: US-based infrastructure and vetted subprocessors keep PHI in the United States with equivalent HIPAA-compliant safeguards for anyone who touches it.
- ✅ Independent testing: Penetration testing is performed annually to validate our security controls.
What We Ask of You
- Let patients know when you capture audio and follow your organization’s consent policies.
- Trust but verify Oath's AI-generated content, reviewing them before signing clinical documentation or submitting claims.
- Keep your login secure (no shared seats) and reach out if you suspect suspicious activity.
- Avoid uploading highly regulated data outside HIPAA scope (payment cards, 42 CFR Part 2 data) without written clearance from us.
Need Help or Security Support?
- Security & Privacy: security@oath.med
- General & Legal: hello@oath.med
- Mailing Address: 221 W 9th St, Ste 793, Wilmington, DE 19801
We’re here to make sure your clinical data stays protected while you care for patients. If you need anything else, just ask.